You shared, we listened. Find out what happened at our Industrial Customer Roadshow

Across four fantastic weeks, our team hit the road to visit many of our tenant customers across the country as part of our Industrial Customer Roadshow. The Roadshow was a chance to connect in-person, have important conversations, and further explore the themes raised in our annual customer feedback survey.

These visits were about more than just touchpoints; they were about listening, learning, and collaborating. We had honest discussions about the things that matter most to you. From improving communication and streamlining processes to supporting your sustainability goals, these conversations are already shaping the way we work together moving forward.

You told us you wanted clearer, more proactive communication – and we’re making it happen. This includes clearer onboarding materials, improved inspection scheduling, and a renewed focus on making it easier for you to log issues and access the information you need.

Sustainability remains a key focus for us, and we know it’s a top priority for your business too. As an industry leader in this space, we’re committed to giving you better access to knowledge, support, and practical solutions. We’re exploring ways to make renewable energy more accessible and installing new electricity metering to support your planning. From solar power to EV charging, we’re here for you every step of the way.

Thank you to everyone who took the time to meet with us and share their thoughts. Your feedback is invaluable, and we’re excited to keep the momentum going as we work together to create better, more connected partnerships.

If we weren’t able to connect with you on the Roadshow and you’d like to get in touch, please reach out via your Property Manager.